Item Description:
title
Amd 2 to Agmt A176977 with TriTech Software Systems, a CentralSquare Company, for the provision of an integrated computer aided dispatch system, ext end date to 10/01/29, incr NTE by $1,862,525.45 for a new total NTE of $7,606,528
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Resolution:
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BE IT RESOLVED, that Amendment 2 to A176977 with TriTech Software Systems, a CentralSquare Company, for the provision of an integrated computer aided dispatch system, extending the contract period through October 1, 2029 and increasing the not to exceed amount by $1,862,525.45 for a new not to exceed amount of $7,606,528 be approved; that the Chair of the Board be authorized to sign the agreement on behalf of the county; and that the Controller be authorized to disburse funds as directed.
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Background:
In 2017, the Hennepin County Board adopted Board Resolution 17-0098, approving Agreement A176977 with TriTech Software Systems for the upgrade of the Hennepin County Sheriff’s Office’s (HCSO) Computer-Aided Dispatch (CAD) system. This upgrade was funded through the 2016 - 2020 Capital Improvement Program, which allocated $3,200,000 for enhancements to the CAD system, a critical public safety tool that captures, manages, and prioritizes information necessary to support emergency response decision making.
During the term of Agreement A176977, CentralSquare Technologies acquired TriTech Software Systems, thereby assuming all rights, title, interests, and obligations under the agreement. Following the acquisition, TriTech continued to operate under its established name as a CentralSquare company, ensuring continuity of services and positioning CentralSquare as the County’s sole provider for CAD system implementation and support.
Subsequently, Board Resolution 21-0213 authorized Amendment 1 to Agreement A176977 to include the implementation of a Fire Alert Paging System (FAPS) to meet National Fire Protection Agency (NFPA) standards for notification times. Under this amendment, TriTech Software Systems was required to develop and maintain an interface between the U.S. Digital Design (USDD) system and the existing CAD platform. This integration enabled the HCSO Communications Division to reduce notification times by up to three minutes, standardize fire notifications across partner agencies, and expedite fire department response times to emergency incidents.
In 2020, Hennepin County entered into Agreement PR00002219 with CentralSquare Technologies for the implementation and maintenance of the HCSO’s Public Safety Answering Point (PSAP). During the term of this Agreement, CentralSquare Technologies also completed a full acquisition of TELLUS Aware Software, thereby acquiring all rights, title, interests, and obligations associated with the product. This acquisition authorized and enabled HCSO to implement TELLUS Aware Software under the scope of the existing agreement and its amendments with CentralSquare Technologies. This agreement expired July 31, 2023.
Accordingly, HCSO seeks authorization of Amendment 3 to Agreement A176977 with TriTech Software Systems to encompass the continued implementation, updates, and maintenance of the HCSO’s CAD system, including updates to the TELLUS Aware Software. This amendment is necessary to ensure continuity of service, compliance with operational standards, and full functionality of critical public safety systems. The scope of the CAD system includes multiple jurisdictions and agencies, specifically the cities of Minneapolis, Eden Prairie, Edina, Roseville, Bloomington, and St. Louis Park, as well as the University of Minnesota, MSP Airport, and Metro Transit. The cost of this agreement has been covered by the operating budget for the past five years, and the current year’s cost is included in the 2026 operating budget. Future agreement costs will be requested in subsequent operating budget years through the term of the agreement.
recommendation
Recommendation from County Administrator: Recommend Approval