Item Description:
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Agmt PR00005781 with Independent Emergency Services LLC and Hennepin County as a member of a consortium agreement facilitated by the MESB, to support and maintain the Next Generation 9-1-1 call handling system, 01/01/24-12/31/28, incr NTE by $244,782.91 for a new total NTE of $1,130,815.91
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Resolution:
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BE IT RESOLVED, the not to exceed amount for Agmt PR00005781 with Independent Emergency Services LLC and Hennepin County as a member of a consortium agreement facilitated by the Metropolitan Emergency Services Board, to support and maintain the Next Generation 9-1-1 call handling system during the period of January 1, 2024 through December 31, 2028, be increased by $244,782.91 for a new total not to exceed amount of $1,130,815.91; and that the Controller be authorized to disburse funds as directed.
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Background:
In 2014, Hennepin County entered into a multi-agency Master Cooperative Agreement and an Ancillary Agreement for the procurement of a shared/hosted 9-1-1 call handling system coordinated by the Metropolitan Emergency Services Board (MESB).
In 2017, Hennepin County adopted a shared support and maintenance agreement for the Next Generation 9-1-1 telephone system. The purpose of this system allowed the consortium (Hennepin County, Allina Health Emergency Medical Services, City of Edina, City of Minneapolis and Hennepin Healthcare System) to function with integrated geographically diverse host sites that provide system redundancy and reduce the impact of single point failures. In the event of a facility failure to an individual public-safety answering point (PSAP); calls can be answered by one of the other partner agencies.
In 2021, the MESB, coordinated with the consortium and negotiated a purchase agreement with Independent Emergency Services LLC (IES) for hardware refresh and upgrade to the Next Generation 9-1-1 telephone system. In 2024, the MESB, again in coordination with the consortium, negotiated an agreement for IES to support and maintain the Next Generation 9-1-1 telephone system through December 31, 2028, under agreement PR00005781.
This board resolution seeks to authorize an increase to the not to exceed amount of PR00005781 by $244,782.91 for a new total not to exceed amount of $1,130,815.91. The increase accounts for previously incurred expenses of service adjustments as well as ongoing and anticipated maintenance and support needs within the Hennepin County Sheriff’s Office’s (HCSO) 911 Dispatch Division. Funding for this increase has been identified and allocated within the existing budget of the HCSO’s 911 Dispatch Division and no additional appropriation is required.
recommendation
Recommendation from County Administrator: Recommend Approval